This checklist is an activation strategy for overcoming communication latency. 1 2 3 4 5 6 7 This checklist is based on the ideas in Crucial Conversations, and is designed to help you navigate important conversations. Name the conversation you are preparing for: 1. Start with interestsWhat do I want to gain?How would I act if I really wanted this?What might their interests be? 2. Making it safeWhere and when should we have this talk?How can I establish a common purpose?What role do I have in the problem? 3. Manage my emotionsHow do I feel about this situation?How do I think they are feeling?Will I use positive emotion to further my interests and build common ground? Yes Can I stay Obama calm if things get heated? Yes 4. Inform and assertHow can I confidently express my views on this?How would a reasonable and rational and decent person express their views?What questions will I ask? 5. Generate solutionsAre there alternative solutions that might satisfy both interests?How might we combine interests to create value? Enter your email to receive a copy of your answers. Email* We capture email but do not store form entry data on the server.
