Crucial Conversations This checklist is an activation strategy for overcoming communication latency. 1 2 3 4 5 6 7 This checklist is based on the ideas in Crucial Conversations, and is designed to help you navigate important conversations. Name the conversation you are preparing for: Save and Continue Later 1. Start with interestsWhat do I want to gain?How would I act if I really wanted this?What might their interests be? Save and Continue Later 2. Making it safeWhere and when should we have this talk?How can I establish a common purpose?What role do I have in the problem? Save and Continue Later 3. Manage my emotionsHow do I feel about this situation?How do I think they are feeling?Will I use positive emotion to further my interests and build common ground? Yes Can I stay Obama calm if things get heated? Yes Save and Continue Later 4. Inform and assertHow can I confidently express my views on this?How would a reasonable and rational and decent person express their views?What questions will I ask? Save and Continue Later 5. Generate solutionsAre there alternative solutions that might satisfy both interests?How might we combine interests to create value? Save and Continue Later Enter your email to receive a copy of your answers. Email* We capture email but do not store form entry data on the server. Save and Continue Later This iframe contains the logic required to handle Ajax powered Gravity Forms.